If the order is not completed and/or the Paper is not downloaded or delivered in its complete form by or to you, the full refund is issued at any time. In the event of order cancellation, the funds will be debited back only to the account of the initial payment within 5-7 business days from the time of cancellation request.
In other case PayForEssay.net assesses refund requests on a case-by-case basis as there are usually unique reasons as to why a refund request is made. Please note that if you request a refund, we may require documented proof that the quality of your order is low (e.g., scan copy of your instructor’s feedback, plagiarism report, etc.). Should you feel it necessary to make a refund request, we will immediately forward your order to our Quality Assurance Department. After comparing their findings with the reasons for dissatisfaction, the necessary corrective actions will be taken. Any refund request must be made within the Refund Period.
In case PayForEssay.net reimburses the money because of mistakes or some irrelevance to the initial instructions, our Quality Assurance Department, at its sole discretion, evaluates the quality of the Paper and refunds an amount comparable to the percentage of incorrect content in the Paper and mistakes present in it.
PayForEssay.net provides various methods of contact (i.e. email, telephone, message board, and live chat) to facilitate communication between you, us and the writer assigned to complete an order. Using any of these methods, our Customer Support Center is available to you at any time and will respond to any refund request or other issue promptly. However, if such a request is not received using any of the aforementioned methods within the Refund Period, PayForEssay.net will not be obliged to honor or consider the above said request.
Should the Paper delivery be delayed due to unexpected circumstances, from the side of PayForEssay.net, we may provide compensation for the breach of the order deadline in the form of a credit or a discount to be used towards your next order with us. Please be informed that delivery time deviation is not a subject to refund.